FAQ's
|
Question |
Answer |
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How do I place an order? |
1) Browse our collections and tap Add to Cart on every charm you love. 2) Checkout 3) Pay and Send us proof of payment via Insta or email. Done! |
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What payment methods do you accept? |
GCash, Bank transfer / Instapay and COD within Metro Manila. |
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How much is shipping? |
P100 shipping fee within inner Metro Manila P300 for provincial delivery |
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When will my order arrive? |
We dispatch within 24 - 48 h after order and payment. Delivery: Metro Manila 1–3 d, provincial 3–5 d. A tracking link arrives by email. |
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What if a charm I want is sold out? |
Sold‑out charms appear greyed‑out. Click Notify Me and we’ll email you the moment they’re back. |
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How do I care for my bracelet? |
Use a polishing cloth or any clean dry cloth. Keep your bracelet dry, and avoid chlorine/perfume. |
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Still need help? |
Email us or DM on Instagram—every message gets a human reply within one business day. |